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Ipsos Best Banking Awards Recognizes Credit Unions

The results from the annual 2017 Ipsos® Best Banking Awards are in and we couldn’t be more pleased.

Canadians have ranked Canada’s credit unions first among all financial institutions in providing Customer Service Excellence and Branch Service Excellence for the 13th year in a row. In total Canada’s credit unions received eight awards in 2017 as follows:

  1. First for Customer Service Excellence (13th consecutive year).
  2. First for Branch Service Excellence (13th consecutive year).
  3. First for Values My Business (10th consecutive year).
  4. Winner (tied) for Live Agent Telephone Banking Excellence (fifth year).
  5. Winner (tied) for Mobile Banking Excellence (third time, second consecutive year).
  6. Winner (tied) for Financial Planning and Advice (10th consecutive year).
  7. Winner (tied) for Online Banking Excellence (third consecutive year).
  8. Winner (tied) for Automated Telephone Banking Excellence (fifth consecutive year).

If you’re a member of a Canadian credit union, you can pat yourself on the back. Our success is your success, after all, that is how a cooperative works. If you’re not a member, maybe it’s time to give your local credit union a look; because the truth is, some choices matter.